Help CenterTroubleshooting
How can I get support during the livestream?I am logged in but I do not hear audio or I do not see video. The stream pauses or is choppy.The livestream in not playingMy google chrome screen is blank?Mobile number is showing a not valid error messageI purchased a ticket, but didn’t receive my confirmation email. How do I access the event?I don’t know the phone number I created my Vodovo account with?I haven’t gotten my reward, who can I contact?Can I get a refund?
My screen says “Technical Difficulties. We’re Working Fast to Resolve. Thank you for your patience.”
I did not receive a One Time Code "OTP" to my phone text messages?