If your screen is blank, you need to enable cookies or turn off 3rd party blocking. To enable cookies on google chrome, click on the eye icon in the upper right hand corner to remove the \ mark.&nbsp;

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If your screen is blank, you need to enable cookies or turn off 3rd party blocking. To enable cookies on google chrome, click on the eye icon in the upper right hand corner to remove the \ mark. 

 


My google chrome screen is blank?

How can I get support during the livestream?

I am logged in but I do not hear audio or I do not see video.  The stream pauses or is choppy.

The livestream in not playing

Mobile number is showing a not valid error message

I purchased a ticket, but didn’t receive my confirmation email.  How do I access the event?

I don’t know the phone number I created my Vodovo account with?

I haven’t gotten my reward, who can I contact?

Can I get a refund?


My screen says “Technical Difficulties. We’re Working Fast to Resolve. Thank you for your patience.” 


I did not receive a One Time Code "OTP" to my phone text messages?

Troubleshooting

Vodovo User Knowledge Center