Please contact the organization who put on the Vodovo Live livestream you attended. Vodovo events take place on organization or band web pages. Make your way back to that website and make contact.
If you have issues contacting the organization you can reach out to our <a href="https://direct.lc.chat/12689625/" target="_blank" rel="noopener">Support Team</a> by clicking <a href="https://direct.lc.chat/12689625/" target="_blank" rel="noopener">here</a>, and we'll try to connect you.

Please contact the organization who put on the Vodovo Live livestream you attended. Vodovo events take place on organization or band web pages. Make your way back to that website and make contact.

If you have issues contacting the organization you can reach out to our by clicking , and we'll try to connect you.

I haven’t gotten my reward, who can I contact?

How can I get support during the livestream?

I am logged in but I do not hear audio or I do not see video.  The stream pauses or is choppy.

The livestream in not playing

My google chrome screen is blank?

Mobile number is showing a not valid error message

I purchased a ticket, but didn’t receive my confirmation email.  How do I access the event?

I don’t know the phone number I created my Vodovo account with?

Can I get a refund?


My screen says “Technical Difficulties. We’re Working Fast to Resolve. Thank you for your patience.” 


I did not receive a One Time Code "OTP" to my phone text messages?

Troubleshooting

Vodovo User Knowledge Center