You should have created your account with your mobile phone number. If you are unable to log in using your mobile number, please reach out to our <a href="https://direct.lc.chat/12689625/" target="_blank" rel="noopener">Support Team</a> by clicking <a href="https://direct.lc.chat/12689625/" target="_blank" rel="noopener">here</a>

You should have created your account with your mobile phone number. If you are unable to log in using your mobile number, please reach out to our by clicking

I don’t know the phone number I created my Vodovo account with?

How can I get support during the livestream?

I am logged in but I do not hear audio or I do not see video.  The stream pauses or is choppy.

The livestream in not playing

My google chrome screen is blank?

Mobile number is showing a not valid error message

I purchased a ticket, but didn’t receive my confirmation email.  How do I access the event?

I haven’t gotten my reward, who can I contact?

Can I get a refund?


My screen says “Technical Difficulties. We’re Working Fast to Resolve. Thank you for your patience.” 


I did not receive a One Time Code "OTP" to my phone text messages?

Troubleshooting

Vodovo User Knowledge Center